ICBC Counselling Across British Columbia
Online counselling for people experiencing emotional or psychological effects following a motor vehicle crash.
ICBC counselling benefits may help cover treatment as part of your injury claim. I provide grounded, trauma-informed counselling to support you in understanding what has changed since the crash and working toward recovery.
Accessing Counselling Should Not Feel Complicated
I make the process simple, supportive, and respectful of your time and needs. My goal is to help you focus on what matters most- your healing and wellbeing.
A Crash Can Affect More Than Your Body
Even when physical injuries begin to improve, the emotional effects of a collision can continue.
You may feel anxious in a vehicle, avoid certain roads or situations, have difficulty sleeping, feel constantly on alert, or notice changes in your mood, confidence, relationships, or ability to manage everyday life.
Counselling can provide a space to understand these responses, develop practical ways of managing them, and work toward feeling more like yourself again.
ICBC Counselling Coverage
For people injured in a crash, ICBC's Enhanced Care program currently provides up to 12 pre-approved counselling treatments during the first 12 weeks after the crash.
During this initial period:
12 Counselling Sessions
Eligible clients have up to 12 pre-approved counselling treatments within the first 12 weeks following the crash.
No Doctor's Referral Required
You do not need a referral from a family physician or nurse practitioner to access these pre-approved counselling treatments.
Your Claim Information
You will need your ICBC claim number and Personal Health Number (PHN) when accessing treatment.
ICBC confirms these early-access benefits are available regardless of who was responsible for the crash.
Already Have an ICBC Claim?
If you are within the first 12 weeks following your crash, counselling may already be included among your pre-approved treatments.
Have your:
ICBC claim number
Personal Health Number (PHN)
available when arranging treatment.
If you are outside the initial 12-week treatment period or have already used your pre-approved sessions, additional counselling may still be considered by ICBC depending on your recovery needs and authorization
How ICBC Counselling Works
1. Report Your Claim
Report your crash to ICBC and obtain your claim number. Your claim number is needed for treatment related to your injury claim.
2. Connect With Me
Book a free 15-minute consultation or contact me to determine whether counselling feels like the right next step for your recovery.
3. Begin Counselling
We will identify how the crash is affecting your daily life and develop counselling goals focused on your recovery, functioning, and emotional wellbeing.
How a Motor Vehicle Crash Can Affect You
There is no single way people respond to following a collision. Counselling may help if you are experiencing:
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anxiety while driving or riding in a vehicle
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fear or avoidance of driving
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feeling constantly alert or on edge
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intrusive memories or thoughts about the crash
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difficulty sleeping or relaxing
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irritability, frustration, or emotional overwhelm
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changes in confidence or independence
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difficulty adjusting to injuries or physical limitations
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stress about returning to work
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relationship or family strain following the crash
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grief related to changes in your health, lifestyle, or abilities
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difficulty returning to everyday routines
You do not need to know whether what you are experiencing is “serious enough” for counselling. If the crash has affected how you feel, function, work, relate to others, or move through everyday life, it is worth addressing.
Recovery-Focused Counselling at Your Pace
Recovery after a collision is not only about reducing symptoms. It can also involve rebuilding confidence, restoring a sense of safety, adjusting to changes, and gradually returning to the parts of life that have become difficult.
My approach is collaborative, practical, and trauma-informed. Depending on what you are experiencing, counselling may involve understanding trauma responses, developing strategies for anxiety and emotional regulation, gradually addressing avoidance, strengthening coping skills, or working through changes in identity, relationships, work, and daily life.
You remain involved in deciding what we focus on and how quickly we move. Counselling does not require you to repeatedly relive the crash in order to make progress.